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Terms and Conditions

By using Destiny Iceland, you agree to be legally bound by these terms and conditions:

Cancellation – Individual and Groups

Our cancellation policy follows the industry standard and the standard set by the Icelandic Travel Industry Association.  All cancellations must be made in writing (e-mail for instance), in conformity with business practices within the Icelandic Travel Industry. Note that any cancellation by the passenger(s) within a group may result in a price increase for the whole group or a cancellation fee being charged to the passenger(s) who has/have cancelled. If you choose to cancel tour(s) or alter travel dates considerably, there are policies, rules & guidelines issued by the Icelandic Travel Industry Association, that might affect your cost inherent to these actions. We highly recommend to all our clients to secure themselves with comprehensive travel insurance to avoid disputes in any cases of cancellation.

Day tours cancellation

You can cancel day tours with up to 48 hours notice and receive a full refund.

Multi-day tour cancellation

You can cancel multi-day tours up to 7 days before departure. We take a service fee of 10% from the tour price that is nonrefundable in all cases of cancellation. This percentage reflects our handle of bookings and time and personal work. 

Car rental terms

All drivers must be a minimum of 20 years of age and have had a driver's license for at least 1 year. When you receive your car you must present a valid drivers license and a credit card. You will be asked to sign a contract with the car rental. We advise you read this contract carefully and make sure that you are aware of the different insurances that you choose; what you are insured for, self-risk and more. Destiny Iceland cannot be liable for any damages, injuries, accidents or sickness during your stay in Iceland. All matters related to damages to the car are dealt with directly with the car rental. If you have any complaints about one of our car rental partners please send us an email and we will help you protect your rights.

Passport, Visa and Insurance

It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements. 

Service Information

Our service suppliers occasionally make changes regarding; tour dates & times, inclusions, exclusions, age requirements, health condition, etc. These changes are monitored carefully to ensure all information is up to date. Destiny Iceland is not responsible nor can be liable for any information on tours that it does not directly hold and therefore can not provide. Also, note that the availability of operation and choice of roads may be affected by favourable weather and road conditions.